FAQ

  • How do I book into class?

    You can easily book into any class using our free app for iOS and Android or by logging into our website.

  • When do I book into class?

    Our booking window opens every Sunday at 5:00pm CT for that weeks classes. (Monday - Saturday)

  • What options do I have for booking a class?

    We offer an Unlimited Monthly Membership, drop-in credits and class packs with education, military, and nurse discounts available. Take note that we are a cashless business.

  • Can I choose my own spot?

    Yes. You can choose your own spot in all of our classes; however, we do reserve the right to reassign your spot to ensure every guests experience is the bes it can be and your coach can support you during class.

  • What if the class fills up before I get in?

    Join our waitlist! By doing so, you are agreeing that you can take class should you get in and may receive notice via email as early as 45 minutes before the class start time. You are also agreeing to your cancellation policy.

  • What is your cancellation policy?

    There is a 12-hour cancellation policy for all classes. Unlimited members will be charged a $10 fee and credit members will lose their credit. Additionally, members who “no-show” to a class wll be charged $20.

  • What if I'm late to class?

    Available spots will be given to waitlisted guests 2 minutes before class. Once class has started, late arrivals will not be permitted.

  • How will I be notified that I am off the waitlist?

    By email only. By adding yourself to the waitlist, you are agreeing that you can join a class, should you get in, and may receive notice via email as early as 45 minutes before the class start time. You are also agreeing to your cancellation policy.

  • Do you offer shoe rentals?

    Yes. Our bikes ar SPD compatible and you can rent a pair of spin shoes for 3+ tax.

  • Do you offer private rides?

    Yes! Email us at team@evolvefitcommunity.com to start the conversation.

  • Can I book for a friend?

    No. All guests must setup their own account and book themselves in.

  • What happens if I don't get off the waitlist?

    You are automatically removed from class with no penalty. If you used a credit to book, it will be returned to you for future use.

  • How early should I arrive to class?

    We recommend arriving 10-15 minutes before class to ensure we take all the proper measures to get you ready for class.

  • Do you offer water?

    Yes, we sell water for $3 per bottle.